Between approximately 20:08 pm and 01:53 am this morning iCOSLIVE was mostly inaccessible.
We can confirm that there was an issue with our ISP who had all hands-on-deck to resolve this as soon as possible.
We would like to thank you for your patience and understanding. We will provide an incident report once more information is available.
We are continuing to improve our infrastructure and have a scheduled maintenance shutdown for 10pm on Friday 12th of July 2019 for approximately 30 minutes.
We apologize for any inconvenience.
All systems were updated and restarted. Sincere apoliges for the inconvenience – things should be running much smoother now.
Servers need to be updated and rebooted. Apologies for the inconvenience. We will be back up and running soon.
All systems continued to operate through the power outage and everything appears to be running normally after power has been restored.
This is having an impact on our EDIs, our GPS services and could also impact some timezone behaviour for our Australian customers.
We will provide an update later once we have clkarity on when the power should resume. All other services should be working fine.
We were down for under 7 minutes. Apologies for the inconvenience.
The server needs to be rebooted at 5:30pm. Our apologies for this unplanned outage. It should not take longer then ten minutes for all systems to be up and running again.
Our sincere apologies to all of those people that were affected by the outage this evening. The issue with the host was resolved just before 12:42 a.m. We know know it affected a few customers who were doing container bookings. Our sincere apologies again.
The app had an outage this morning. The team resolved it quickly and are looking into what caused it and any preventative measures we can take to reduce the chances of a repeat.